All quotes are good for 30 days from the date of the quotation and are based upon matching a sample produced by Racks and approved by the customer. Credit approval is a condition to all bids.
Unless otherwise agreed to in writing signed by Racks, credit terms are net 30. Racks™ most current trade customs are posted on our website www.racksinc.com. Racks reserves the right to modify these trade customs from time to time. The Trade Customs as posted on our website on the date of the first shipment on all purchase orders shall govern all transactions on that order. Racks cannot accept amendments or modifications of these Trade Customs without prior written consent of an officer or director of the corporation.
All displays or other items produced by Racks, including all product, tooling, film and artwork shall remain the property of Racks Inc. until payment in full has been made to Racks on all Racks Invoices relating to the product.
All prices quoted are F.O.B. San Diego, California, unless otherwise stated in writing by Racks. Racks will make arrangements for pickup with carriers regularly used by Racks, which offer the best terms to the shipment destination. If you want a specific carrier used to ship your displays you must so advise Racks in writing at least ten days prior to the estimated date of shipping.
DROP SHIP FEES.
If requested to make drop shipments, Racks will charge a $3.50 documentation and handling fee for each ship to location for all shipments made within the first 30 days following the initial shipment of the displays. Subsequent to the first 30 days, all drop shipments will be subject to a $7.50 documentation and handling fee for each location. All shipping information including drop ship locations and selected carriers should be provided to Racks no later than 10 days prior to the estimated date of shipping.
Because of the custom nature of our displays and quality control demands, Racks cannot guarantee the number of displays shipped will exactly match the quantity ordered. While every effort is made to ship the exact number ordered, Racks follows the custom and practice of the industry which allows for 5% quantity variation under and over the number displays ordered. If an exact number is required you must advise your sales agent at the time you request pricing and must obtain a bid stating the quantities are exact, no overs/no unders. Demand for exact quantities will affect pricing.
Absent contrary agreement, it is expected that all displays will be shipped upon completion. We will be happy to coordinate the completion of your order with your warehousing capabilities if so requested. If Racks is required to hold displays beyond 30 days after their completion, a stop ship agreement will be required and the customer will be billed for warehousing the displays at the rate of $15.00 per month, or part thereof, per pallet, unless other arrangements have been made. If warehousing may be required, please advise us as early as possible so such arrangements can be made.
Racks production is based upon matching a sample, prototype or first article (sample) manufactured by Racks. If the customer supplies a display for Racks to produce that was not manufactured by Racks, Rack will produce its own sample to match during production. Racks agrees to match the quality and tolerances, within industry standards, of the sample in production. It is the customer’s/customer’s agent’s obligation to check the sample for fitness for use, compatibility and conformance with the customer’s intended use. It is the customer’s/customer’s agent’s obligation to approve the sample prior to authorizing Racks to begin production. Racks cannot be held responsible for customer/agent designs, fitness for use or compatibility with component parts not supplied by Racks, unless such issues are expressly stated in the customer’s purchase order or otherwise agreed to in writing signed by Racks. Production articles matching the sample shall be deemed conforming for all purposes.
Racks Inc™ policy is that an order is completed upon the displays being ready for shipment, and when shipment is delayed at the customers request, the customer will be invoiced for all completed displays being held for shipment. Displays will be deemed completed and will be invoiced to the customer if the displays are in production but Racks is precluded from completing the final pack out due to delays caused by the customer, including but no limited to delays in providing final specifications, artwork, or other materials to be packed with or affixed to the displays. The consent of Racks is required to modify or cancel any purchase orders once they are received by Racks, and Racks reserves the right to charge a reasonable cancellation fee to offset Racks Inc™ actual cost incurred on any cancelled or modified orders.
The delivery schedule quoted is an estimate of the time required to produce and begin shipping your order. The delivery schedule quoted does not begin to run until we have received your purchase order and approved your credit application. If your order is of a new or modified display, the delivery date can not begin to run until the Racks sample has been approved and returned to Racks. Actual delivery dates will vary but rarely by more than one week. If you require approval of a first article, delivery will be delayed a minimum of one week as production stops pending your approval.
Your quotation does not include the costs associated with purchasing print dies for printing on the packing carton. If specifications require that print dies be made, print dies will be billed to the customer at cost.
ARTWORK / PLATING
Unless expressly stated on your quotation, any costs associated with customer supplied artwork is not included in the quotation. All prices assume that artwork will be provided by the customer. Cutting dies and silk screening film are not included in the quotation unless expressly stated. Cost associated with matching PMS colors for artwork or branding are not included in the cost unless expressly stated. Any costs incurred by Racks will be billed to the customer at Racks cost.